Policy overview

Acceptance of Terms

By using this website, you agree to these Terms and to any additional notices posted on the site. If you do not agree, you should not use the website or submit any request through it.

Section 01

Acceptance of Terms

By using this website, you agree to these Terms and to any additional notices posted on the site. If you do not agree, you should not use the website or submit any request through it.

Section 02

Scope of Services

Floral Elegance provides florist workshop services for everyday bouquets, made-to-order bouquets, vase arrangements, and local flower delivery within Singapore and nearby districts, subject to availability and confirmation. Flower selection may vary by season, and exact varieties are not guaranteed unless confirmed at the time of order.

03

Operational clause

Orders and Payment

Prices and order terms may depend on the requested budget, size, and availability of flowers. Payment methods accepted may include bank transfer, payment card, and cash on site, as confirmed for the relevant order.

Supporting documentHCCH
04

Operational clause

Commercial Conditions

Custom bouquet requests are handled on a case-by-case basis. We may confirm the requested colours, budget, and available flowers before accepting an order, and we may decline or adjust a request where necessary to reflect seasonal stock or practical constraints.

Supporting documentUN Declaration
05

Clause A

Intellectual Property

All website content, including text, images, layout, and design, is owned by or licensed to Floral Elegance and is protected by applicable intellectual property laws. You may not copy, reproduce, or use such content without prior written permission, except as allowed by law.

06

Clause B

Disclaimer of Liability

To the fullest extent permitted by law, Floral Elegance is not liable for indirect, incidental, or consequential loss arising from use of the website or from flower orders, including where seasonal substitutions are made in good faith. Any care guidance provided is general only and should be followed with reasonable care.